FAQs


1. WHAT IS INCLUDED IN THE PROGRAMME PRICE?

The following are included in each camper’s package price: 

  • Residence accommodation
  • Three meals daily plus an evening snack
  • Supervision
  • All scheduled activities
  • Use of lifejacket, paddles, and other equipment
  • Study materials
  • 10 hour of ESL instruction (optional) with certificate upon completion of course
  • Shopping excursions to Huntsville
  • Full-time healthcare provider on campus
  • Laundry service once a week
  • Use of sleeping bag and pillow (students must supply own towel)

International students also have included:

  • Toronto airport meet & greet plus transfers to/from camp
  • Medical insurance

2. DOES MY CHILD NEED A VISA TO ENTER CANADA OR TO ATTEND THIS PROGRAMME?

If your child is not a Canadian citizen, he or she may be required to obtain a Temporary Resident Visa (TVR), depending on their citizenship. US citizens do not require a TRV, but may require an eTA (electronic travel authorizaton) if flying into Canada.  
Please refer to the Canadian Citizenship and Immigration website for full details and a complete listing of countries that require a TVR: www.cic.gc.ca. 

3. DO I NEED TO PURCHASE OUT-OF-COUNTRY EMERGENCY TRAVEL MEDICAL INSURANCE TO MY CHILD?

Canadian and US citizens must provide their own out-of-province or out-of-country health insurance.  

For international campers (non Canadian or US), CISS provides emergency medical and dental insurance to a maximum of $100,000 CAD.

4. MY CHILD IS FLYING TO TORONTO. WHO WILL RECEIVE MY CHILD WHEN HE/SHE ARRIVES AT THE AIRPORT?

For international campers, and Canadian or US campers who have requested transfer to/from the airport:  Staff from Swallowdale Camp will meet your child in the arrivals area at the airport. Staff hold signs bearing the programme name. It is the responsibility of the student to look for this sign and to remain in the arrivals area until he/she has met the staff member. Students travelling as a group with a group leader remain together. The group leader assists the students to find the programme staff member. If your child is registered as an Unaccompanied Minor (UM), the person that CISS has designated earlier to you during the UM registration will be on hand to personally receive your child. 

5. HOW WILL I KNOW WHAT MY CHILD HAS ARRIVED SAFELY AT CAMP?

CISS maintains regular contact with your representative or parent/guardian, and will immediately inform the individual if a student has not arrived as expected. Otherwise, upon arrival students contact their parents immediately via paid phone or Skype to let them know they have arrived safely. 

6. WHAT HAPPENS IF MY CHILD HAS A MEDICAL EMERGENCY?

Our staff are trained to handle all medical emergencies. Swallowdale Camp hires a health-care provider who is on site.  The camp is also in close proximity to hospitals and clinics. CISS will inform you of any emergencies that arise and the details/treatments involved.